Automate a daily Stripe dispute alert with response deadlines

When a cardholder disputes a payment, you get a limited window to respond. Stripe says that window is usually 7 to 21 days depending on the card network, and that you automatically lose the dispute if you miss it. The notification emails go to one inbox and are easy to bury. A daily alert gathers every open dispute with its due date in one place, so evidence gathering starts while there is time.

You add the job and grant a restricted key with read access to disputes. Each day a scheduled agent lists disputes through the API, notes new ones since the last run, and reads each dispute's status, amount, reason and evidence due date. It sorts the list by deadline and marks those that need a response. It does not submit evidence or accept anything, because a response is final once sent. It reads and reports, and changes nothing in Stripe.

The COO agent, as department head, reviews the alert before it goes out: do amounts and dates match the records, is any dispute missing or listed twice, is a suggested next step safe. Then you approve, edit or skip it, and nothing is sent until you do. Keep Stripe's own emails switched on while you compare the alert with them for a few weeks.

A response to a dispute is final once submitted, so the useful hours are the ones before you submit. Stripe advises gathering evidence that matches the dispute category and warns that banks will not follow links or contact requests. Use the alert to start a folder for each open dispute the day it appears: the receipt, the customer's activity, your terms and any messages. The alert also keeps the due date in front of you, so the work does not wait until the last day.