Organ Support
Learn how to configure, operate, and troubleshoot every part of the Organ platform.
Organ is an AI-native operating system for building and running ventures. This support center explains supported customer workflows, controls, usage, and safe recovery paths.
Start here
- Platform tour explains the main navigation and core concepts.
- Accounts and organizations covers sign-in, activation, roles, and tenant boundaries.
- Compute, tokens, and model selection explains usage accounting, provider/model precedence, prompt caching, billing, and spending controls.
- Brain and synthesis explains observations, versioned knowledge, scheduling, thresholds, freshness, and cost.
- Escalations and human control separates off-platform blockers from workflow approval signals.
- Resources and Security Officer documents scoped, audited runtime credential provisioning.
- Agent tool access (MCP) explains how agent tools are selected, permissioned, and diagnosed.
- Troubleshooting collects common recovery steps.
Workflow map
The cards use the same symbols and colors as the workflow selector in the product. Select a workflow for its inputs, execution phases, outputs, and recovery behavior.
workflowType: developerImplements, validates, reviews, and delivers repository changes.
workflowType: discoveryFinds, evaluates, and validates product opportunities.
workflowType: elaborationTurns an approved candidate into implementation-ready scope.
workflowType: researchProduces sourced market, user, competitive, or technical analysis.
workflowType: contentDrafts channel-specific content from a brief and venture context.
workflowType: health_checkDiagnoses venture operations and reports prioritized findings.
workflowType: department_headReviews department context and dispatches work to specialist agents.
workflowType: generic_taskRuns one-off work that does not map to a typed workflow.
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Product areas
- Getting started: account access, organization context, onboarding, and navigation.
- Ventures: venture records, strategy, goals, departments, resources, domains, plans, and costs.
- AI team: agents, chat, memory, brain knowledge, escalations, and approvals.
- Workflows: pipelines, development, discovery, elaboration, research, content, health checks, schedules, and review controls.
- Publishing: draft review, public blog delivery, publication destinations, and generated media.
- Settings and integrations: credentials, AI models, source control, project management, organization policy, billing, and APIs.
- Operations: usage analytics, workflow health, reliability, and troubleshooting.
This first edition is written in English. The support routes work under every configured locale, but translated article content is not yet available.